Poor Organisation, Great Instructors

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Submitted by Verified User on

This Review Overall Rating

Instructors throughout were mostly excellent and friendly. Able to have a bit of craic.

The customer service and operations aspect was terrible from start to finish. Unorganised and progress was only achieved through student initiative to drive things forward and chase everything up with staff.

Course(s) taken:

General

Facilities

4

Atmosphere

4

Student Support

4

Customer Service

1

Communication

1

Graduation Support

2

Social Life

4

Aircraft

Overall aircraft rating

3

Aircraft Availability

2

Aircraft Reliability

3

Aircraft Age

3

Aircraft Maintenance

Simulators

Simulator Age

5

Simulator Maintenance

5

Simulator Reliability

5

Simulator Availability

5

Simulator Overall

5

Theoretical Training

Quality of Instruction

5

Instructors Per Student

3

Extra Tuition Support

4

Value for Money

4

Learning Material

4

Classroom Overall

5

Class Size

3

Class/Life Balance

3

Practical Training

Quality of Practical Instruction

4

School Manuals

4

Lesson Regularity

2

Standard Operating Procedures

2

Practical Instructors per Student

3

Lesson Scheduling

2