Senior Management Ruined What Could Have Been

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This Review Overall Rating

Literally cannot fault the staff that I interfaced with on a daily basis. From ground school through to completion of the MCC course there was no point where I felt like I was unable to contact an instructor should I need to, or feel a question was stupid. The hard product that a student here actually receives is brilliant. Ground school was well ran, exceedingly knowledgeable instructors. The basic stage of flying is probably the most fun you'll have in a single engine piston aircraft in your life and anything above that is extremely well catered to the purpose it serves.


Where L3 stumble is from the management side.

From Day 1 of starting the course, it seemed apparent that you were just a number despite willing to part with an extraordinary amount of cash. Management throughout acted as if they were entitled to your cash. Too many cadets led to extreme delays during training, adding on a further 12 months to my 18 month course. Communication from anyone above the people you liaised with on a daily basis was infrequent, not nearly informative enough and quite often made you feel worse after reading it. This communication could range from replacement another member of management coming through the revolving door to delaying your flight training. 

 

At the time when I started at L3, I had weighed up my options and chose L3 as they were the best option. In hindsight, I'm not entirely convinced that was the case and despite the really, truly incredible staff they have there who teach you all the way and the lifelong friends I've made; I'd be hard pressed to give any recommendation at all to L3.

 

Course(s) taken:

General

Facilities

5

Atmosphere

4

Student Support

2

Customer Service

1

Communication

1

Graduation Support

2

Social Life

5

Aircraft

Overall aircraft rating

4

Aircraft Availability

5

Aircraft Reliability

4

Aircraft Age

2

Aircraft Maintenance

Simulators

Simulator Age

3

Simulator Maintenance

5

Simulator Reliability

5

Simulator Availability

4

Simulator Overall

4

Theoretical Training

Quality of Instruction

5

Instructors Per Student

5

Extra Tuition Support

5

Value for Money

3

Learning Material

5

Classroom Overall

5

Class Size

5

Class/Life Balance

2

Practical Training

Quality of Practical Instruction

5

School Manuals

5

Lesson Regularity

5

Standard Operating Procedures

5

Practical Instructors per Student

5

Lesson Scheduling

4